Enigma Forensics has recently received many calls regarding lost or stolen cell phones. So we put together 7 easy steps on what to do. You may have been involved in a crime where someone stole your phone or you could have lost or misplaced your phone. Either way, you know the feeling, it’s a sinking panic in the pit of your stomach. There’s no doubt it can be devastating! Here are some easy steps you can take to avoid this monumental headache. First a foremost DON’T PANIC. Take a deep breath and think logically through these steps.
Step 1 – You’ve discovered your cell phone has been lost or stolen – ask a friend or someone close to use their phone to call your number. If that doesn’t work try to locate your phone on another device that is connected to your Mobile App. Then text your phone. If it’s lost someone might be a good samaritan and want to return the phone. If you were involved in a crime contact the police department and file a report.
Step 2 – Check out your Mobile App or your phone’s native “find my phone” feature. If you have other devices in your home, log on, and try to use the locator.
Step 3 – Call your cell phone provider to inform them of a lost or stolen phone. They can assist you in what actions you need to take next. If you have insurance on your phone you will be able to replace it with minimal cost.
Step 4 – If you have any banking, or other important financial Apps on your phone contact them immediately to let them know your predicament. Most banks allow you to pause your financial cards while you locate your phone. Notify the credit reporting agencies to put a freeze on new accounts being opened in your name.
Step 5 – Always back up your cell phone. We know, this is easier said than done! You can make it easy on yourself if you schedule a calendar date and set a reminder.
Step 6 – If you lock your phone and rotate your passwords this could help avoid most of the headaches involved.
Step 7 – Have your cell phone carrier revoke your old SIM card to prevent any outside party from texting your contacts from your cell phone or another cell phone they may use with your SIM card.
Finally, keep calm and face each step with determination to resolve the matter.