The Pandemic Causing Increased Attacks on Corporate Security

Since the start of the pandemic, there has been much disruption in some industries. Many businesses have been challenged during the pandemic as a result of the difficulty of managing cyber and data security. Data breaches relating to remote workers and hacking of corporations continue to escalate at an alarming rate, require prompt response to mitigate the fallout.

There have been several significant shifts in the ways that businesses operate and their reliance on digital systems. Many businesses moved to a largely remote working model. Some have had to focus more on online activities in order to keep their brands active and visible. Businesses in a number of industries began to deliver products and services online for the first time. Meanwhile, those that already existed in online spaces saw an increase in business. All of these changes have meant that various security issues have arisen and become more prominent for businesses everywhere.

Increase in corporate data breaches

Cybercriminals have been taking advantage of the unprecedented circumstances caused by the pandemic, exploiting the vulnerabilities of businesses everywhere. Verizon carried out a recent study called ‘Analyzing the COVID-19 data breach landscape‘, which looks at 36 confirmed data breaches that were directly related to the pandemic. In addition, there was 474 data breaches between March and June 2020. Using this data, they determined that many cybercriminals were using the same methods to obtain data as before the pandemic while exploiting the disruption experienced by many businesses.

Remote Teleworkers facing cyber attacks threatening corporate security

One way in which corporate data breaches have been impacted by the pandemic is through increased use of ransomware. Seven of the nine malware incidents from Verizon’s 36 COVID-19 data breach cases demonstrated a spike in ransomware usage. Another change is in the way that criminals use phishing emails to play on the emotions of users. In a time when stress is high and mental health problems have increased, many people are more susceptible to phishing emails. Phishing was already a popular and often successful form of cyber attack before and even more so now.

Cost of data breaches for companies hit a record high in 2021

The cost of a data breach also hit a record high during the pandemic, according to IBM Security. They revealed the results of a global study showing the average cost of data breaches for companies surveyed was $4.24 million per incident. This is a 10% increase from the previous year. When remote work was a factor in the breach, data breaches cost an average of $1 million more. Stolen user credentials were the most common cause of data breaches. However, the study also showed the use of methods such as AI, security analytics, and encryption helped to reduce costs.

The COVID-19 pandemic has affected corporate data breaches due to a number of shifts in the way businesses are working, user behavior, and more. It’s vital for companies to take the right steps to prevent breaches and protect themselves.


If your company recently fell victim to a cyber attack, such as ransomware, or suspected data exfiltration by an unknown hacker, call Enigma Forensics today. We offer emergency incident response services and can help preserve available data, identify the origins of the attacker, and assist with the restoration of company services. Our experts have experience testifying and helping to mitigate risk and maximize your potential of recovering damages and lost data. Call us today at 312-668-0333 for a complimentary consultation.

A Cautionary Tale of Audio Forensics and Trade Secrets

One private firm’s artificial-intelligence system is deemed insufficient evidence

ShotSpotter, a gunshot detection firm contracted by police departments nationwide, has recently received criticism for its audio forensics system that, it claims, incorporates “sensors, algorithms, and AI” to identify gunshots and locate their source. While several precincts have praised the company for increasing police response to incidents of gun violence, its accuracy as evidence in court remains questionable.

There are two primary reasons for skepticism: 1) studies have indicated that its algorithm has a propensity for generating false positives, and 2) employees are able to modify the database after alerts come in. Since its system is protected as a trade secret, it has been generally inscrutable from oversight.

As seen in this Associated Press investigation, a State’s Attorney’s Office used ShotSpotter’s data for evidence in a case against a Chicago man. This left him in prison for 11 months before the judge dismissed the case. The report eventually released by ShotSpotter showed that the alert in question was identified differently at first. It alerted to a “firecracker” several blocks away from the alleged scene of the crime — but an employee later revised the identification and location. As a result, prosecutors decided that the “evidence was insufficient to meet [their] burden of proof.”

How could it be improved?

This case emphasizes the importance of accountability in regards to digital evidence on either side of a case. The Health Information Portability and Accountability Act (HIPAA), for example, requires retention of Electronic Medical Records (EMR) stored in Health Information Systems (HIS). Healthcare firms must record a permanent record of all additions, changes and deletions of EMR, including the time and person making those changes.

While ShotSpotter obviously isn’t in healthcare, its system would still benefit from similar transparency. It would help improve the reliability of such information. In this case, such logs would have revealed human intervention earlier on. This would have saved the defendant from the 11 he spent months in prison. In other cases, transparency could support prosecution. Regardless, it would bolster ShotSpotter’s credibility when used as evidence.

It’s possible that we could examine information recorded — when the stored data was originally entered and changes to that stored data — without violating trade secret status to a software provider’s algorithms.  HIS software providers have trade secret protection to their software. Still, they are required to disclose all record EMR, as well as the revision history to those records.

Where we can help.

Asking the right questions and gathering all available digital evidence is important to achieving an equitable outcome. Enigma Forensics has experience auditing and authenticating digitally stored electronic evidence. We can assist with validating such claims as genuine.