Anatomy of Computer Forensics In Trade Secret Misappropriation

Enigma Forensics CEO & President Lee Neubecker attends Legal Tech 2018 in New York. Lee sits down with Attorney David Rownd who is a partner at Thompson Coburn to discuss trade secret misappropriation and the role of Computer Forensics. They share their experiences in litigation concerning trade secrets and the misapporiation of information.

The transcript of the video follows

Lee Neubecker: So I’m at LegalTech New York and I’m here with David Rownd. He’s a partner at Thompson Coburn and David and I had a past working on cases involving trade secret theft and misappropriation and I just asked him to come here today and share a little bit about his experience using computer forensics and what role that’s played in cases and helping him to get good results for his clients.

David Rownd: Well computer forensics can be an amazing tool, particularly in a trade secret misappropriation case where a departing employee takes valuable company information. Often almost all of the information that is relevant to a company’s business is stored on the computer and the most common situation that you see is where the employee mistakenly believes that no one will catch him if he just emails stuff to a personal account and that is, at this point a well-worn trick, but it still happens. And most employees, what they are doing, is a see that they are going to pursue another option and they want to use information that belongs to the company so they do what they can to obtain that information. And they may realize that it’s traceable, but they may not. But what they probably don’t realize is the extent to which it really is traceable. And that every little move can be captured with a forensics expert such as me.

Lee Neubecker: Thank you. So are there any recommendations you’d have to clients that have an employee that leave that might have sensitive client data and trade secrets? What would you advise those clients to do?

David Rownd: You mean before they leave or after they leave?

Lee Neubecker: They find out their Head of Sales and Marketing leaves and goes to a competitor, how would you advise that client if they called you up and said, Dave, what should we do? We’re concerned that this person took stuff.

David Rownd: Well, first of all, any computerized data, if there was a desktop computer that that employee worked at, you should immediately evaluate the desktop computer to see if in fact any data has been moved or transferred in any way. And there are a variety of different ways that it can be done. And you know better than I do all of those different ways to identify the potential use of data. There’s also the issue about what information may be on your iPhone or a handheld device. I mean those are more and more becoming part of the way business gets conducted, especially in terms of sales, these salespeople are on the road, they’re communicating with customers by text, by email, and being able to trace the activity that went on on personal handheld devices is obviously an important thing to do as well. And to try to get a grip on, okay, what exactly did this person do prior to leaving?

Lee Neubecker: Now, have you ever had a company call you up where they hired this person who left and took stuff?

David Rownd: Oh that happens all the time. I mean the typical scenario is, in a lawsuit such as this, is that the departing employee and the new employer are both named as defendants, and the new employer can be potentially aiding and abetting the misappropriation of information, they can be tortuously interfering with agreements that the departing employee had with his prior employer. And you know one of the things we didn’t talk about is what sort of agreements are these employees operating under? Good prevention measures obviously to have an employment agreement with people who are going to have sensitive, proprietary information where they acknowledge that the information is confidential and that it’s proprietary and that it’s valuable.

Lee Neubecker: And just to add Dave, one of the most important things before, if an employee is leaving, you want to make a forensic image as soon as possible, done in an appropriate matter so that the data doesn’t get altered ’cause that can introduce chain of custody attacks

David Rownd: Correct

Lee Neubecker: and other allegations.

David Rownd: Correct. And the quicker that’s done and the more process oriented the way that it’s done, the better because you’re going to want to ultimately demonstrate to a court that this is reliable and that’s the key. And so if you can show that it was done almost contemporaneously and if you can a show a step by step process by which this mirror image was created so that a court can look at that data and say yes, this is in fact what was in existent at that time.

Lee Neubecker: Can you tell us what other type of case matters you work on to help your clients? Just a little bit more to our viewers about your practice?

David Rownd: Well my practice is, I am a business litigator is the generic term, but that can mean a lot of different things. I’ve done a lot of trade secret misappropriation in the past. These cases with a departing employee goes to a new employer, I’ve been on all sides of those cases in the past. A lot of my work is business to business litigation where it’s centered around some sort of business arrangement usually documented by a contract, but there can be other issues which are extraneous and in your typical straight up litigation matter today, the importance of electronically stored information is significant because that’s the way we do business now.

Forensic Imaging

Forensic Imaging

Forensic Imaging Tools Used By Computer Forensic Experts

Leading computer cyber forensics Expert Lee Neubeckers discusses FTK Imager (forensics imaging tool) and Write Block Technology with Alex Gessen renowned forensics expert.

The transcript of the video follows

Lee Neubecker: So, I hear you recently uncovered a problem with forensic write block technology can you tell me about that?

Alex Gessen: Oh, yes. Not only with write block technology, but even more importantly with… Forensic imaging tool, which is used by basically everybody in the industry, called FTK Imager. And what I discovered, I also used that tool for years, and didn’t realize the fault, but what I discovered. Basically, two weeks ago, and I did some tests and analysis and I asked Kevin to help me, that FTK Imager produces a wrong serial number when USB storage devices are imaged and that serial number basically is useless for the purpose of verification if specific device was plugged into a specific computer, which, with USB devices, is almost always. When you analyze these devices, 90% of times, it’s of critical importance, and–

Lee Neubecker: So, how is that information used when you are doing a trade secret misappropriation investigation to assist you?

Alex Gessen: I… Quite often, I have to image a computer. Usually work computer, where the person works, or worked, and then, first of all, I find out, analyzing the computer, that certain devices were plugged in, in this specific instance. There are other ways to steal intellectual property or trade secrets. You can upload them to the Cloud, you can email important attachments to yourself. But, quite often, because it’s the most time effective, is to copy data to external devices. So, first, you find out which devices were plugged into the computer, and then you have to get these devices and analyze them. And when you have these devices, you have to be sure that this is device which was plugged into the computer in question and for that you need serial number, and FTK Imager didn’t provide serial number. And people, whole industry, was using that for years and years.

Read Below to Learn More About Computer Forensics

EMR Audit Trails

An electronic medical record (EMR) audit trail is a log file required by HIPAA of all electronic medical record software systems. The EMR audit trail documents all points of access of a patient electronic medical record system including any actions to modify, view, print or amend the record by replacing or adding new data.

Electronic Medical Record (EMR) Audit Trails are key to effective electronic discovery during medical malpractice litigation. Renowned EMR Computer Forensics Expert, Lee Neubecker interviews Insurance Defense Attorney Bill McVisk who usually helps defend hospitals embroiled in medical malpractice litigation. McVisk discusses common areas of confusion during discovery of patient medical records. Neubecker relays some of his past experiences helping plaintiffs uncover important medical records that are often hidden from plaintiffs during discovery. Enigma Forensics has assisted counsel with conducting depositions relating to Electronic Health Records (EHR) and EMR. The two discuss how electronic medical record systems have often made the process of discovery more difficult and confusing to attorneys and litigants.

The transcript of the interview follows:

The transcript of the interview follows:

Lee Neubecker: Hi. I’m here today with Bill McVisk. He’s a patient medical records expert, a litigator. He works with hospitals that are dealing with EMR-related patient medical records and whatnot. I had him on my show today because I want to talk a little bit about electronic medical records. Bill, they said that electronic medical records were going to revolutionize everything and make everything so much better. What’s the reality of what’s happened since we’ve brought about medical records?

Bill McVisk: A lot of EMR has been great. I mean, there’s an ability of doctors to provide records to other people that they couldn’t have done before. There’s the ability, for instance, of a radiologist to look at a film that was taken, and he can be in San Diego, and the patient can be in New York, and it still works. The problems, though, there are some problems. I mean, the biggest problem I see is that anyone who’s ever gone to a doctor’s… the doctors are focused on their computers instead of focusing on the patient. What they’re doing is hitting all sorts of drop-down menus and stuff, and I think we’re losing something from the standpoint of presenting physicians and nurses in malpractice cases. It creates a situation where you don’t really get a sense of exactly what that nurse or doctor is thinking, and so the records just aren’t quite as helpful in medical malpractice cases as they used to be. On the upside, we can read them now, whereas in the past we had to worry about doctors’ handwriting.

Lee Neubecker: Yeah. I know from experience working as a EMR, a patient medical record expert, that discovery can often become challenging. When an attorney is preparing a witness for deposition related to patient medical records, what are some of the things that you look for and care about in that process?

Bill McVisk: Well, the first thing, quite frankly, is to make sure I have the entire record. I can’t tell you how often I’m getting records where I get part of the record, and for some reason, I don’t know if it’s stored on a different server or what, I’m not getting all of the record. I may get all the physician’s part of the record but not the nurse’s part of the record, and obviously, that’s essential. Other problems, like when I’m preparing a witness for a deposition, the big problem is that they’re not used to seeing these records printed out. I mean, in the past, they would look at the chart, it would be exactly the same as the chart they were looking at in the hospital. Now, they are looking at the chart on a computer screen when they’re in the hospital, but when you’re preparing them for a deposition, you’ve got a paper chart, and the paper chart prints out terribly. Every time there’s a slight change of any kind in the record from one minute to the next, the chart prints out the page again and again and again, so there’s all this stuff, and it’s just getting the nurses and the doctors to know where in the chart their entry is going to be makes it a little bit harder.

Lee Neubecker: Yeah. I have experience working with that, and I know that HIPAA requires that every instance of that medical record, pre-editing and post-editing, that that data be preserved and discoverable, but in reality, a lot of the software packages, they only have reports that run the last version, so to get into the true audit trail, you often have to get into the database backend to get access to that information.

Bill McVisk: Well, and I think audit trails are the other aspect of things that makes it a little bit harder in this situation. In the past, we basically, I could give the original medical record to the plaintiff’s attorney to inspect. If somebody had erased something or done something like that, it’d be pretty obvious. I would hopefully know about it before the plaintiff’s attorney would know about it. Then I’d deal with that. But, it may not be obvious now because people can go in, change records, and now, if an audit trail is suddenly showing me, “Oh, my god, somebody was in and did something “to the record,” and it’s two or three weeks after the treatment was over, or, say, two or three hours after a terrible incident occurred, that’s going to make it look concerning. So I think from our standpoint, it’s a matter of making sure healthcare providers are aware of how to do it in a way that isn’t going to look like you’re trying to fake or lie.

Lee Neubecker: And there’s a big difference between accessing a medical record, and editing it.

Bill McVisk: Right.

Lee Neubecker: That’s where sometimes attorneys on both sides become confused about the significance of what’s happening with the patient record.

Bill McVisk: Right. I mean, records get accessed all the time. Maybe it’s to prepare for a deposition. You have to access the record to look at it. Maybe it’s because there’s followup treatment and you need to access the record. That happens all the time, but sometimes, on these audit trails, it’s not always easy. Is this just an access, or is somebody going in and changing something?

Lee Neubecker: And there’s a whole other layer, too. I know from my experience working with many of the packages that the hospitals often use systems that have something known as sticky notes, where they can put comments about a patient. There’s a wide perception that those notes aren’t discoverable. Just because the software doesn’t have a report that will run it, doesn’t mean that if someone like me is coming in, and I get access to the backend database, those comments about the patient and whatnot become apparent. But unfortunately, it’s difficult to get at that data if you don’t know what you’re looking for.

Bill McVisk: And that creates a real problem if you’re defending the hospital, because if I don’t know about these sticky notes in the beginning, first of all, I’m not going to be thinking, “Oh, my goodness.” Then, if you come and discover them, it obviously is going to be, “Oh. I was trying to hide those notes,” or, “The hospital was trying to hide those notes,” which is always the worst thing you can do as a defendant in litigation. And they’re clearly, if there’s something about a patient in those notes, it’s almost never privileged, it is discoverable, and it should be provided immediately.

Lee Neubecker: Also, you know, there’s a tendency I see for the hospitals to try to cover things up. Do you think that there’s some value in bringing in, when you’re defending a hospital, your own forensic expert to dig around and find out what’s really happening?

Bill McVisk: See, I don’t think the hospitals are intentionally trying to cover stuff up. I really don’t think that’s, I’ve almost never seen that happen. There may be, you know, one or two, but in most of these cases, I think the hospitals are trying to find out what the truth is. That being said, the hospital may not be aware that some of these things, because the risk management for the hospital might not be fully aware of all of the situations that are involved in electronic medical records, and yes, at that point, it may be a good idea for me just to have somebody like you go through those records, let me know. Before I produce them to the plaintiff, I would like to know what’s out there.

Lee Neubecker: It would probably be a lot more useful for you to get just a listing of the changes on the record so you’re not looking at the whole document, but maybe here’s a first instance, and then change one, change two, change three, so you can see before text, after text.

Bill McVisk: Sure.

Lee Neubecker: That’s the type of thing that, unfortunately, there’s not canned reports that are in the software that do that. I think that could be by design of the software makers because they don’t want to make it worse for their clients, the hospitals, but it’s certainly possible that it’s just something that was never asked for.

Bill McVisk: That’s quite possible, and I don’t know any of these software makers, but to me, it would be really helpful to know what those are. Of course, that does make it more discoverable, easily discovered by the plaintiff’s attorneys, but on the other hand, I as a defense attorney need to know about it, and if there’s a change that’s improper, I need to know about it right away.

Lee Neubecker: Yeah. What kind of problems can occur when different providers have different EMR systems?

Bill McVisk: Well, that can create problems of a number of ways. Sometimes, the software of one hospital doesn’t communicate with the software of another. There have been situations, for instance, where a physician enters an order for something to happen, and then because of the software problems, it doesn’t get to the provider who’s supposed to do it, and they don’t know that they’re supposed to do it. That creates serious problems for patient care. And similarly, it’s like, if a hospital is discharging a patient to a nursing home, and they want the nursing home to have a certain specific type of care regimen afterward, that can create problems if they don’t communicate well.

Lee Neubecker: Well, thanks a bunch, Bill, for being on the show. I appreciate it.

Bill McVisk: Lee, thanks so much.

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Cook County Security

This is Part 2 in the Cook County Election Security Interview

Last week, I sat down with Cook County Clerk Karen Yarbrough and her Deputy, John Mirkovic to discuss the many cyber security changes. Clerk Yarbrough gave an excellent interview discussing changes she has helped bring about during her tenure to protect the ballot box. As a followup to that interview, I sat down with her Deputy who provided more technical details regarding the current state of cyber security readiness and efforts to adopt leading technologies to streamline and secure government from cyber attacks. To view, Part 1 Please watch this followup to the previous interview with Clerk Yarbrough by clicking the image below.

The transcript of the interview follows:

Election Cyber Security Safeguards

Lee Neubecker: Hi, I’m here today with Karen Yarbrough, the Cook County Clerk and Recorder, her deputy, John Mirkovic is her data wizard. He’s come on my show to talk a little bit about Election Cyber Security and some other interesting topics. John, thanks for coming on today.

John Mirkovic: Thanks for having us, Lee.

Lee Neubecker: So, the Clerk and I were talking a little bit about Microsoft’s open ElectionGuard and I wanted to get your take on what’s happening with that. If you could tell everyone what the platform’s about and what brought this about in terms of Microsoft’s involvement.

John Mirkovic: Yeah, we’re pretty excited about this and one reason, our vendor is participating. So, generally, this is an idea to build really the best voting machine out there or kind of establish the software and hardware standards that the government would like jurisdictions across the country to adopt to really open-source standards. So, what this is about is, as you know open-source, it’s about doing all the work on the front end, publishing your code and your set-ups and inviting the world to attack it and try and penetrate it. So, our vendor is working with this system. We are monitoring the progress. It’s moving a little slow but we’re excited that there are finally people talking about open-source in government because it’s really the most important.

Lee Neubecker: Oh yeah, and it’s good too because essentially you’re putting the spotlight on the system. So, if there’s a bug, everyone’s talking about it online and it gets fixed, it’s transparent and what I like the best about this is it creates a potential for all these Clerks and other parties responsible for voting to be able to capture and preserve those votes and introduce technology to allow people to verify that their vote was cast as intended.

John Mirkovic: Yeah, exactly, and a lot of offices across the country don’t have enough resources to get the equipment they want. There are a lot of states that vote only on electronic machines which is frightening, really, and it’s kind of the worst system to have, so, any kind of sharing of resources is vital for the government to be able to quickly get the entire country up to the same standard.

Lee Neubecker: So, John has the federal government been helping get Cook County ready for the next election cycle? And if so, what has the federal government’s role been with assisting you?

John Mirkovic: Yeah, they’ve been a great partner both Department of Homeland Security and the FBI. It is a true partnership because we have adequate resources here, so we’re able to implement a lot of the cutting edge stuff that they would like to see across the country.

John Mirkovic: So, we are almost like a pilot or a laboratory really. They’re in our office on Election Day, monitoring the systems, checking how all the CyberSecurity systems work, and real-time threat sharing. So, yeah, we in Cook County are considered to be amongst the top 1% of performers in the country and we’re happy to help spread that information to other jurisdictions.

Lee Neubecker: Last time when you and I had lunch, you were telling me a little bit about some of your work in the blockchain space and some of your ideas for how you thought blockchain might be able to help Recorder officers everywhere with using blockchain technology to record deeds. Can you tell a little bit about what the premise is behind that and explain to people how that can revolutionize the recording of deeds?

John Mirkovic: Yeah, yeah, it sort of ties into elections too. You know the most famous blockchain out there is Bitcoin. And Bitcoin works so well because it’s only designed to do one thing which is transfer numbers from one ledger to another. So, really being inspired, you know, not only by the technological ability to protect that using hashing algorithms and digital signatures, just the general idea on architecture software in the same manner.

John Mirkovic: And, you know, Clerk Yarbrough said before, “It’s like …Back to the Future.”

John Mirkovic: Technology doesn’t always have to be about adding more features. And generally, when you build products in committees or groups, no one’s happy and the compromise is never what anyone wants. So, in election security there can be no compromises, we have to have the best.

John Mirkovic: So, blockchain, you know, is a way to digitally guarantee certain outcomes. So, you know, it’s not quite ready for elections yet though there have been some experiments with it. It’s a great technology for Land records and preferably only if it is applied on a large scale to protect the entire transaction. So, blockchain is a way to wrap an expensive, important transaction in CyberSecurity and ensure that it works out.

Lee Neubecker: So, right now, I know it’s common if people are trying to research property records. They’ll come down to the Recorder’s office, go into the basement, sometimes look through microfiche or something. Is there a likelihood that if this technology gets adopted, universally.. that all those old records will be retroactively kind of put back out onto the blockchain so that they exist in cyberspace?

John Mirkovic: Yeah, that’s a great question, one that we get a lot. It some smaller counties you would probably be able to do that. Cook County, unfortunately, has way too many records in various states of microfilm. And, to get those on, they would actually require the same types of effort that creates bad data in the first place which is re-keying data entry. So, really the best approach, if we were to switch to such a system would be… like the County used to insure title for certain transactions. So, in those cases we could, look at the transaction, insure over any risks from the 1950s and 60s. We know what else is out there, you know, the 50s in kind of electronic format. So, it’s too tough to get it all into the same system but when you think about how these systems work, you know, if you have a legacy database and a distributed database, it’s all feeding to one website, right. So, the public, you know, when they go and do their research, they’re not really going to see the background whether it’s a distributed database or a centralized database. So, it’s all about how you deliver the information to the people.

Lee Neubecker: Well, thanks a bunch for being on the show. I really appreciate it. Thank you.

Cook County Clerk on Election Security

Enigma Forensics’ CEO Interviews Cook County Illinois Clerk Karen Yarbrough on election security. The two discuss progress made in securing the vote against cyber attacks over the last several years.

Clerk Yarbrough has been working to streamline and improve the efficiency of the Clerk’s office while ensuring that the next 202o election is protected against rogue nation states that may want to compromise our next election cycle.

Transcript of the interview is as follows:

Lee Neubecker: I am here today with Karen Yarbrough she is our Recorder of Deeds and Clerk in Cook County here in Chicago.

Clerk Karen Yarbrough: Well not quite Recorder of Deeds anymore Lee, I am now the Cook County Clerk and will be taking over the Recorder of Deeds office in about a year. We actually went to the voters and the voters decided that they were going to do a consolidation of the two offices and so I will pick up the Recorders job in about a year.

Lee Neubecker: So you must have a lot of integration going on with technical resources.

Clerk Karen Yarbrough: You can imagine, and yes we do. I have a very capable staff and we’re trying to get our arms around you know in the clerk’s office there are a number of duties and responsibilities we have elections of course, we have vital records and then we also are involved with taxes, and so I’ve been in this job since December. And what I’m trying to do now is get ready for 2020 and the big election for sure. But also we are absorbing the duties of the recorder of deeds. Big undertaking.

Lee Neubecker: So with all the talk of election hacking and whatnot by different nation states and foreign entities. What kind of things are you involved with, with Cook County with helping to defend against the voting system being attacked the next election cycle?

Clerk Karen Yarbrough: Well for starters Lee, our approach is a multi-leveled risk management approach. We know that there’s no system is foolproof. I mean you know it’s not a perfect system. No system is. Knowing that, we tend to look at every aspect of our system. We have these guiding principles. Defend Detect and Recover. What that simply means is we have a plan we have a plan A plan B all the way to Z.

Lee Neubecker: So its more than just putting your head under the covers.

Clerk Karen Yarbrough: Oh, no, no, no. I noticed when we were in the Recorder Deeds office our systems were attacked on a daily basis. People scraping our sites and in all of these kinds of things. So I am aware of this business of you know people trying to steal data and and what-have-you. But the elections are absolutely positively important. People need to understand that their vote does count and it will count. All the noise we’re hearing from Washington DC really makes people nervous.

Lee Neubecker: What kind of hings have happened to help make sure that wasn’t going to happen. Let’s say if the computers all get zapped to make sure that votes that are casted get counted.

Clerk Karen Yarbrough: Well first of all I have a team of experts. On staff. We’re sharing a gentleman with the city of Chicago who is at the top of the food chain when it comes to people who know about this kind of thing. Having those people on board working with the city of Chicago, we also have a two-factor login authentication of course the firewalls VPN and dedicated private data networks. Then we’re going to be able to lock down our systems both on the hardware and software lock them down before and after elections. So those are the kinds of things that we’re doing. And I think we’re going to be ready coming 2020.

Lee Neubecker: I understand that you’re currently doing some projects to seek outside computer forensic experts. What is your office looking for assistance with right now?

Clerk Karen Yarbrough: I think we’re putting something right now, I might want to defer to John Mirkovic who’s with me here today, on how that’s going. John’s been with me since I was actually in Springfield as a legislator and he has been working on the Blockchain Initiative and certainly this, and so, if you would, could you defer to him, so he can talk about what we’re doing there because John keeps up with this more than I do.

Lee Neubecker: Sure absolutely. What, in the event that a data breach were to happen, what kind of things are in place to make sure that you can recover and get back?

Clerk Karen Yarbrough: Sure. Okay having those plans certainly are important. But you know the Cook County just spent 32 million dollars on new voting equipment. That voting equipment that we have it’s almost like going back to the future,you know all the talk about, you know,voting on the internet and all these kinds of things,up come at some time, at some point in the future. But today we need to know that those votes are safe. So with the system that we have now. I don’t know if you remember,but you would have a system where you have on the side this kind of ticker tape thing that would show you how you voted.

Lee Neubecker: Paper audit trail.

Clerk Karen Yarbrough: Okay yeah well nobody noticed it. I mean I shouldn’t say nobody. But many people didn’t notice that with the new equipment, and we piloted it actually in your suburb and a couple of others. So we ran it through, and people loved it. It was so simple. So you know, you vote, you can either vote, the same way you vote now. So you could use your stylus or what have you. You place your vote, but then it’s going to shoot your ballot out to you. You’ll be able to hold that in your hand. You’ll be able to see if everything you voted for is there. And then you, not somebody else, but you will be able to post and cast your ballot.

Lee Neubecker: So the key thing is, well while the votes are being stored electronically there’s also be printed, they’re also being verified in a print out, that people can see. And then they can take it over and feed it and then scan it so you have another level of detection done, you’ve got the paper vote locked up in a box.

Clerk Karen Yarbrough: Exactly. And let’s say you mentioned something about the whole system blowing up. Okay so if the whole system blows up we still have that paper ballot locked away so that if we have to go back and let’s say everything blew up and people are running all around, with what have you. We can go and retrieve those documents and by hand we can actually,you know, count those those votes, so people should feel confident.

Lee Neubecker: It’s a great Improvement.

Clerk Karen Yarbrough: It is.

Lee Neubecker: I was brought in to consider bidding on the suburban voter audit project for the forensic project. At the time, what I was concerned about, is there wasn’t a simultaneous printout. And at certain points in time, the votes only existed electronically in storage media. They would be transferred to a consolidator that would transmit it. There was a potential at the time, that someone could have a USB device preloaded with 118 votes but in a different distribution. They could swap that device out and put it in the consolidator. But that doesn’t doesn’t exist now with the new equipment.

Clerk Karen Yarbrough: Not at all. So we’re happy about that. Let me tell you, we’re happy about that. The voters who voted in the last election, both the voters and our folks who run the elections, the judges, and what have you, just absolutely love the new system. They liked the fact that they were going to have that ballot in their hand. We shared with them, what happens now? I said well your votes are going to be counted. I said well what if? That’s the same questions that you ask. Well what if? Well we’ve taken all those precautions. But, Lee, I know, like you know, while you have a better mousetrap today, you always have to stay on your P’s and Q’s. The young man I was talking about Raoul, is his name, we share with city Chicago, everyday he’s checking our system, right now, we’re just about we’re ready to go. I think if we had to have an election today, we could have that election and have the confidence that we need to know that we’re going to have a good election, it’s going to be safe, people are going to feel good about how they’re gonna be able to cast their ballot. I’m just excited about the whole thing.

Lee Neubecker: I appreciate everything you’re doing to help secure the vote in Cook County and all your effort to streamline the government.
Clerk Karen Yarbrough: Well thank you so much for the invitation to come on. I’m just thrilled and I know that you’re a real geek and you know all of this stuff. But thank you so very much for having me on.

Lee Neubecker: Thank you Karen Yarbrough!

Watch the second part in this two part series on Cook County Election Security here.