Contact Tracing APPs are they ethical?

Are Contact Tracing APPs ethical? Are you willing to give up your private data to help slow the spread of the Coronavirus? Check out what these experts have to say!

Contact Tracing is it Ethical?

Apple and Google have the capability that allows cell phones to communicate with each other. Contact Tracing Apps use this capability and have been developed to find and alert the contacts of people infected with the Coronavirus / COVID-19. As soon as someone gets sick with Coronavirus, the APP could alert you if this is someone you have been in contact with. Alleviating the length of time it takes for a real live Contact Tracer who is doing the tracing. Basically, this is widespread human GPS tracking, that presents many privacy issues involving potential data breach, information storage, and sharing sensitive personal data. Should sensitive medical information and individual locations be available on an APP? Do you believe this type of electronic contact tracing is ethical?

Check out this video to listen in on experts as they consider the amount of data that is being collected and what it means for your data when you download a Contact Tracing APP.

Video Transcripts Follow

Lee Neubecker (LN): Hi this is Lee Neubecker from Enigma Forensics and I have Debbie Reynolds back on the show, thanks for coming back Debbie.

Debbie Reynolds (DR): Thank you for having me, very nice to be here.

LN: So I’m very interested to hear more of what your research is regarding contact tracing apps, and what you think that means for individuals that might put these apps in their phone. Tell me a little bit about what’s happening right now with the industry and how contact tracing apps are working.

DR: Yeah, so Apple and Google created a capability so that phones can communicate with each-other via beacon. So that they can store information on phones, or have phones bounce off of one another, so that if someone downloads a contact tracing app or registers there, if anyone who also has the app, it will be able to trace back, y’know, how long they spent with certain people and tell them whether they feel like they may have been exposed in some way, and tell them either to quarantine or go seek treatment in some way, or get tested. So it’s pretty controversial, the contact tracing app, for a couple of different reasons. One is, people are very concerned about privacy, like giving their potential medical information to a company that’s not a medical provider, meaning that they’re not protecting the data the same way. Also, as you know, Bluetooth technology isn’t exactly super accurate in terms of the distance that you are from someone, so the delta, in terms of how accurate it can be, may be way off. It may be several meters off, the phone can’t tell if you’re six feet apart or whatever, so I think that they’ve tried to tune that up with this new API that they created, but still, based on the science, we don’t know that it’s actually accurate or not.

LN: So you could still have a situation where, if you put one of these apps on and you’re outside biking, and you bike within 8 to 10 feet of someone who later does have it that you’re getting notified that you have to quarantine on a false basis. That’s a potential outcome of using an app like that, correct?

DR: Yeah, but I think that the way they having it now is that it’s supposed to register you spent more than 15 minutes near that person, so, y’know.

LN: Okay, that’s good to know.

DR: But let’s say you’re parked in your car and someone’s parked next to your car, so you aren’t physically near, y’know, you aren’t in any danger from that person but you wouldn’t know, just because your phone says you’re close to them. They don’t understand the circumstance that you’re in, to be able to tell that, so. I think people are concerned about, a lot about privacy, them taking the data or how the app is actually going to work, and it’s going to work differently in different countries. So what they’ve done is create this API, this capability that’s put on everyone’s phone, and then if you download the app, the app which you use will use that API to actually do this beacon exchange on people’s phones. So, that’s kind of what’s happening right now, is different countries and different places are implementing it in different ways, and some are really pushing back on them because they don’t have really any good guarantees about privacy, or data breach, data breach is a huge issue.

LN: Yeah, I mean, our Government’s never had data in their custody compromised ever, right? wink..wink

DR: Right, that never happened, exactly, so-

LN: You’re having your maps of where you’re walking, your GPS records-

DR: Yeah.

LN:time of day, your movement and that is going to Google and Apple, and under certain conditions they’re passing that data on to the CDC or other entities, law enforcement, enforcement groups.

DR: Well their concern is that data, because it’s at a private company, will get merged with other things, like let’s say your insurance carrier, or your medical, y’know, you get dropped from your insurance because you have this app-

LN: You drive too fast.

DR: No because you have this app, and they think that you may have been exposed, or you’re a higher risk, or a bank doesn’t want to give you a loan or something, because you have this app on your phone. I’ve been hearing a lot of different scenarios people are concerned about. But I’m curious, from your perspective, in terms of how certain things are stored on phones. I know beacons is a really big idea, but maybe you can explain a little bit about how Bluetooth actually works?

LN: Yeah, well Bluetooth is a near band wavelength that allows for peer-to-peer networking. Bluetooth has been exploited in the past to be able to take over devices, so it’s, a lot of people don’t like to have their Bluetooth on continuously because you’re opening your phone up to potential attacks, cyber attacks, via Bluetooth. You’re also broadcasting, when you have Bluetooth on you’re also broadcasting your MAC address identifier, your Bluetooth unique address and there have already been issues where retailers in London at one time, they had kiosks outside that would track the shoppers and they’d know how long they were at certain stores, and they’d use that information to serve custom video ads to people as they’re shopping and walking by.

DR: Right.

LN: So there’s privacy implications and security implications of having Bluetooth on all the time.

DR: Yeah, and that’s a big concern. So I know when I first heard this, about them doing this contact tracing, I was wondering like how exactly would they get the proximity right, and because we have no visibility to that we really don’t know, right?

LN: No.

DR: So we just have to sort of trust the black box and see what happens, to some extent, but I, for me I think my opinion is that contact tracing is a profession, it’s not an app. So, there are people who do this as a profession, only, let’s see, 55% of people in the world don’t even have smart phones, so you’re talking about a capability that’s only for 45% of the people, and not all those people are going to actually volunteer to get these apps.

LN: Yeah.

DR: So it doesn’t really help to contact, for people who do contact tracing, except it adds another layer that they have to work with because they still have to track people whether they have cell phones or not.

LN: It’s interesting stuff, thanks for bringing that to our viewers’ attention and thanks for being on the show again.

DR: All right, thank you so much, I really appreciate it.

LN: Okay.

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End of Windows 7

What are some of the potential problems for an organization trying to secure Windows 7? Cyber Security Experts Lee Neubecker and Atahan Bozdag say it’s analogous to owning a home and not maintaining it, eventually something breaks and it’ll cost you a fortune to fix!

Securing Windows 7 Environments

On January 14, 2020, Microsoft announced support for Windows 7 has ended. As reported by Microsoft, “Technical assistance and software updates from Windows Update that help protect your PC are no longer available for the product. Microsoft strongly recommends that you move to Windows 10 to avoid a situation where you need service or support that is no longer available.” It’s official…it’s the end of Windows 7! We have to end our love affair with Windows 7 and move onto Windows 10. What does that mean for the end-user? Well, if you stay on Windows 7, you will deal with constant security threats, and there will be no more updates or support. If you upgrade it’ll cost you approximately $139 for a home computer, $199 for a small to large business and $309 to upgrade a workstation that needs a faster powerful operating system.

Cyber Security & Computer Forensic Expert Lee Neubecker and “Fellow Forensicator” Atahan Bodzdag break down what impact is imposed on cyber security when computers no longer receive service patch updates or support for Windows 7. They discuss the usage of Windows 7 by the Health Care organizations that are resistant to change or have application that have not been ported to work with Windows 10.

Atahan Bodzdag provides an overview of top three items that all organizations dependent on Windows 7 should be undertaking to maintain cyber security resilience.

Window 7 Security Vulnerabilities

The Video Transcript Follows

Lee Neubecker: Hi, I’m here today with Adahan Bozdag. Thank you for being on the show Adahan.

Atahan Bozdag: Thank you for inviting me, Lee.

LN: Atahan is a fellow forensicator and cybersecurity expert. He works within the healthcare sector and works internally to an organization, doing some of the things I do as an expert witness outside an organization. And today we’re going to be talking about Windows 7, the end of the life cycle of Windows 7, and some of the cybersecurity issues relating to organizations that are in Windows 7 and are trying to prevent future data breaches. So, Adahan, could you tell everyone a little bit about what Microsoft did recently as it relates to Windows 7?

AB: Well, as you said, Windows 7 end of life cycle happened. It’s was January 14, 2020. They stop patching Windows 7 environment, so it is vulnerable to any attack after the date. January 14, 2020.

LN: So then when people report their CVEs, detailing vulnerabilities on Windows 7, eventually they’re up there for the hacker world to see. and to exploit because Microsoft’s not patching that operating system.

AB: Very true. It’s a dream come true for the hackers.

LN: Yeah, well, no more data patches means what exactly?

AB: It means that you are more vulnerable to attacks.

LN: So every day the risk of cyber compromise only grows for organizations still on Windows 7.

AB: Very true.

LN: So, what is for the non-technical person out there, could you explain what this is analogous to?

AB: Well, I can give you the house analogy. You buy a house and you don’t do any upgrades. You don’t do any maintenance. Something is going to break. So this is what’s going to happen with Windows 7. Because there’s no more patch, there are no more updates, there’s no more security involved in it. At one point if you still continue using it, you will get breached.

LN: So, it’s kind of like your locks start to fall off the door at a particular time

AB: Exactly, exactly.

LN: And if you consider the contents of a health care provider, to have sensitive data like patient medical records, electronic medical records, protected health care information, or PII, all of that stuff is vulnerable to exfiltration?

AB: Yes, very, yes.

LN: So, why are people still using Windows 7, given this threat?

AB: Well, some applications are not upgraded to work with Windows 10, and what happens. So then a lot of people working in the corporate environment are resistant to change because the applications are not working with Windows 10. So those,

LN: Or they just like the cleanness of Windows 7, relative to Windows 10, which

AB: Yes

LN: It has a lot of bloatware loaded on it if you’re getting the version off the shelf.

AB: True, true.

LN: Who really needs to have all these games on their environment?

AB: Exactly. But at the same time, every healthcare company that, you know, even my company that I’m working for, we have a golden image that we create, which are stripped down from all those games and stuff like that. So we don’t use those. But, to get there, there is always an image needs to be updated in Windows 10.

LN: So what are some of the potential problems for the organization that stays on Windows 7 and just doesn’t get with the program to migrate off?

AB: Well, first thing is, APT.

LN: What’s an APT?

AB: APT is an Advanced Persistent Threat.

LN: That’s like that nation-state, Big Brother lurking on the chips of the computer device, waiting for a moment to attack, right?

AB: They can infiltrate you. They can do nothing, just sit and wait, and look at your data. And we have seen that in many breaches. The time that you found out that the company was breached, they’ve been in the system for more than six, seven months. So they were collecting data slowly by slowly, and at one point they turned the engine on, and then the doomsday attack starts. Suddenly you start losing data. Deletion happens and then, they grab everything out from your system.

LN: “So there’ ve been a lot of nation-states making threats.

AB: Oh, very much so.

LN: This could be a huge opportunity for certain nation-states to get themselves onto hackable systems and merely wait until the opportune time to strike is such that they could magnify the damage.

AB: Exactly.

LN: We have a power outage,

AB: Yes.

LN: And they were to strike at that time, that would probably magnify the damage significantly.

AB: Very, very much. And now you’ve been talking about those in your other videos about these kinds of things. The cyber realm is another way of attacking our national interests. Health care is one of them.

LN: So let’s assume that an APT gets into a health care environment, health care provider’s systems, and they’re able to access electronic medical records, EMR, patient health care information, what might they want to do with that information?

AB: Well, patient records, especially the names, social security numbers, medical records, everything is sellable in the Darkweb.

LN: And it’s worth a lot more than just giving social security numbers.

AB: It is. True. It’s like a single record may go for $35. If you got about 10,000 records, 10,000 records times about $35.

LN: It’s likewise though, that data exfiltrates, and it gets out there in the market, the health care providers are looking at potentially significant financial damages, as well as reputational damage.

AB: Yes, yes. Because when these things happen, suddenly you have to report this either to the government or to the media. And then afterward the penalties will come. And investigations cost a lot of money. Penalties are really severe And doing all of these things, and if you’re still in the Windows 7 environment you’re actually opening yourself to these kinds of attacks.

LN: Yeah so, when these data incidents happen, as you like to call them, what do you see the role of internal IT investigations versus an outside computer forensic firm like myself specializes in data breaches and EMR. What is the typical role and function of the internal versus the outside expert witness?

AB: Internal it’s you know like myself, we do the investigation internally but we would love to hire, I mean we would like to hire an outside investigation, to give unbiased information. Saying that if you go to the legal ways that you will be able to say that hey, I’m not involved with this company I’m doing this…

LN: Sometimes, there’s benefit to having an outside forensic expert that’s independent speak only to the issues that are relevant and not necessarily have a knowledge of who was in IT that got fired or any of that other stuff that isn’t really relevant to the investigation but could create risk for the health care provider.

AB: True. True.

LN: So with regard to reporting obligations, let’s say you find that there was indeed exfiltration of patient data and that information left the organization, what are the reporting obligations?

AB: Well the best way that I can tell right now is if you were at the hhs.gov or consult your attorney it will actually tell you especially the website, will tell you what are the reporting obligations. There are multiple levels. If I go into details over here, it’s not going to last.

LN: Got it. And so, we talked about exfiltration but what can happen if someone gets in and actually deletes patient medical records?

AB: Well, the first thing is in hospital systems that patient who’s going to be either going into surgery or something like that, they will not be able to get, pull out the data.

LN: And so people who have a need for critical life-saving care, might actually die.

AB: Yes.

LN: Or worse yet, if someone were to alter the medical records

AB: That is a threat

LN: And say instead of your left lung having cancer it’s your right lung and you get the wrong lung removed, that’s a real problem

AB: It’s a big problem.

LN: So if you have to say, wrap it up what would be the top three recommendations you make to health care organizations to help defend against the potential future data breach that’s from running Windows 7?

Top 3 Measures to Defend Windows 7

AB:

  1. First is implementing operate plan to leave Windows 7, immediately. That’s a given fact.
  2. Second, isolate Windows 7 legacy into VDIs which we call the Virtual Desktop Environments. Isolate them from the network.
  3. And the third, make sure that your disaster recovery is in place and you do periodic tabletop exercises.

LN: Well thanks so much, that was really informative. I appreciate you coming on the show.

AB: Thank you for inviting me again.

LN: Take care.

Microsoft Windows 7 End of Support

https://support.office.com/en-us/article/Windows-7-end-of-support-and-Office-78f20fab-b57b-44d7-8368-06a8493f3cb9

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View Microsoft website here

https://www.microsoft.com/en-us/